If you changed devices, reinstalled HomeAI, or cannot access your subscription features:
Access HomeAI using the same account or identity used before, when applicable.
Open HomeAI Settings.
Tap Restore Purchase.
Confirm that the same Apple Account or Google account is active on the device.
Make sure the subscription is still active and your internet connection is stable.
If the purchase cannot be restored, contact support with the purchase platform, account information, approximate purchase date, and a screenshot of the error. Do not send your password or full payment details.