If you purchased a subscription but cannot access subscription features:
Use Restore Purchase in HomeAI Settings.
Confirm that you are using the same Apple Account or Google account used for the purchase.
Check the subscription status in the App Store or Google Play.
Close and reopen HomeAI.
Install the latest app update and try again.
If the subscription is active in the store but not in HomeAI, contact support. Include the purchase platform, account information, approximate purchase date, and a screenshot of the store subscription status. Do not send full payment credentials.